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Privacy Policy for Malaysia Accounts

We set out how pusing888 collects, uses, stores and shares personal data when you open an account, send a request or move funds through Touch 'n Go, GrabPay…

Personal dataCookiesAccount recordsLocal law

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How We Handle Personal Data

pusing888 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers the records we need to run your account and answer your requests. That includes registration details, device and browser signals, session logs, payment traces from Touch 'n Go, GrabPay, Boost dan FPX, and messages you send to support. We use those records to

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create and secure access, confirm transactions, prevent unauthorised use, resolve disputes and meet record-keeping duties where the law asks for it. We may share limited data with payment partners, hosting providers, fraud-check services and other contractors that help us operate the site, but only under instructions
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that limit how they use it. Where local law permits, you can ask for a copy, correction or removal of records we are allowed to change; where it does not, we explain the limit plainly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Where To Ask About Privacy

If you want to ask about this policy, send us a message through the contact form inside your account, use live chat, or write to the privacy address shown on the site.

Account form Use the form inside your account for access, correction or deletion requests. Add enough detail for us to find the right record, and we will answer after identity checks where the law requires them.

Live chat Live chat works well for quick questions about cookies, device logs or retention. We may still ask you to confirm the account before we discuss any personal data with you.

Email request If you prefer email, send the request from the address linked to your account. That helps us match the request to the right record and reduce the risk of a mix-up.

KEEPING CONTROL

What We Keep And Why

We keep the policy narrow: collect what the service needs, protect it with access controls, and delete or anonymise records when the retention window ends.

Data use

We use registration details, device signals and transaction traces only for account set-up, security checks, support handling and record keeping.

Cookies

Cookies remember your session, language choice and basic site settings.

Security logs

We keep login timestamps, IP signals and device markers to spot unusual activity and protect accounts.

Retention

We keep records only for as long as needed for the account, the request or any legal duty.

Third parties

Payment and hosting partners may handle limited data for technical tasks.

Your changes

You can ask us to correct or delete data that is wrong or no longer needed.

Common Questions About Privacy Policy

These questions cover the usual parts of our policy: what we collect, why we use cookies, how long records stay, and how to reach us. If a request is allowed under local law, we will carry it out after we confirm the right account. Where the law sets a limit, we explain the reason and keep the answer narrow.

We collect the details you send when you open an account, device and browser signals, session logs, and any message you send to support. If you use payment rails, we may also keep transaction references needed to confirm the record.

Cookies help the site remember your session, language setting and page state, and they let us see if a login looks unusual. We use them for security and basic site function, not for unrelated tracking.

Yes. Payment traces from Touch 'n Go, GrabPay, Boost dan FPX may stay in the record set so we can match deposits, handle disputes and meet legal duties where local law requires retention.

You can ask for correction, access or deletion of data that we are allowed to change. We may ask you to confirm your account first, then we will act as soon as the record and the law allow.

We keep records only for as long as needed to run the account, answer requests, prevent misuse and meet any duty that applies. After that, we delete or anonymise what we can.

Reach us through the contact form or live chat inside your account, or use the email address listed on the site. We will explain what we can do and why, and we will apply any change that local law permits.

Privacy Policy for Malaysia Accounts

Where To Ask About Privacy

What We Keep And Why

Data use

Cookies

Security logs

Retention

Third parties

Your changes

Common Questions About Privacy Policy

01 What personal data do you collect?

02 Why do you use cookies on my device?

03 Do you keep payment records from Touch 'n Go, GrabPay, Boost dan FPX?

04 Can I ask for correction or removal?

05 How long do you keep my records?

06 Who should I contact about this policy?

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